KC_Supply_Case_Study

20 | Orgill Case Study After signing off on the plan, during the early summer of 2021, the next step prior to implementation was to conduct the inventory of legacy product in the store and for the store owners to make their final decisions on which Smart Start assortments they wanted to implement. The K&C Supply team had decided that they wanted to conduct their own inventory and provide the information to Orgill. But, as business continued to increase at the store during the summer months, however, the team found that they might have bitten off a bit too large of a commitment to complete their own inventory. After several weeks had passed, the Bundicks decided to enlist the help of Orgill’s sales team to come in and complete the task and move forward with the project. Jim Bundick also says that, with so much going on, it took him a little longer than he had expected to make his final decisions. “Part of the implementation taking a little longer was that we were so busy that it was hard for me to get my choices back to Orgill,” Jim says. “So I probably added a couple weeks to the process.” Once the inventory was completed and final decisions were made, however, the Orgill conversion team placed the product orders and scheduled the reset team to implement the new assortments in early September 2021. Implementation and Results IMPLEMENTATION 04

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