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Frequently Asked Questions

Official Guide and Downloads
If you have questions regarding the Orgill website, how to navigate it, or how we use your data please review the list of commonly asked questions below.
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Make sure you are using the newest version. Cookies must be enabled, and pop-ups should be allowed for Orgill.com or Orgill.ca.
How do I delete my cookies & temporary internet files
What do I do if I forget my login or password?
How do I set Orgill.com or Orgill.ca to remember my login?
How many people within my company can have logins?
How do I remove an employee's login that is no longer with the company?
How do I update my email address?
How do I change my password?
My pricing program with Orgill has changed. Why is Orgill.com/.ca still showing my old pricing structure?
How do I change the default catalog view?
How can I resolve issues with file downloads from Orgill.com/.ca?
How do I submit a credit request online?
How do I manage my retail pricing file?

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